Cancellation and Refund Policy - RoyalPollSMM

Cancellation and Refund Policy

At RoyalPollSMM.shop, we value our customers and strive to provide excellent services. However, we understand there may be situations where cancellations or refunds are necessary. Below is our comprehensive Cancellation and Refund Policy to ensure transparency and fairness.

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1. Order Cancellation

1.1 *Cancellation Before Processing:*

- Orders can be canceled only if they have not yet been processed or started.

- If your order is eligible for cancellation, you can request it through our support team or directly on your dashboard.

1.2 *Cancellation After Processing:*

- Once an order has been processed or delivered, it cannot be canceled.

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2. Refund Policy

2.1 *Eligibility for Refunds:*

Refunds will only be provided under the following circumstances:

- The service was not delivered as described.

- There was a significant delay in delivering the order without prior notice.

- Your order failed or was not completed due to an issue on our end.

2.2 *Non-Refundable Situations:*

Refunds will NOT be issued in the following cases:

- If the service is partially delivered and within the promised range (e.g., slight drop in followers).

- If incorrect information was provided during the order (e.g., wrong link or username).

- If your account was restricted, banned, or impacted due to the use of our services.

2.3 *Refund Method:*

- Refunds are typically issued as account credits to your *RoyalPollSMM.shop* wallet, which can be used for future orders.

- In certain cases, refunds may be issued back to your original payment method, depending on the payment gateway policies.

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3. Dispute Resolution

- If you believe your request for a refund was unfairly denied, you may contact our support team at *[Insert Support Email]* or via the support ticket system on your dashboard.

- We aim to resolve disputes within 5-7 business days.

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4. Changes to This Policy

We reserve the right to modify or update this policy at any time. Any changes will be effective immediately upon posting on our website.

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For questions or concerns regarding this policy, please contact us at:

*Email:* royal2poll@gmail.com

*Website:* [www.royalpollsmm.shop](http://www.royalpollsmm.shop)

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